Support & Help

We are here to help you get the most out of My Panda Currency.

How do I get started?

Download the app from the App Store or Google Play, complete the short onboarding to pick your base currency, and you are ready to convert.

Is the app free?

Yes. Core conversion, cached rates, favorites, and history are free. Premium options may arrive later for power users.

How do I cancel a subscription?

If you subscribe through Apple or Google, manage or cancel the subscription in your App Store or Play Store account settings.

Does it work offline?

If a rate refresh fails, the app can use your last saved rates so you still see approximate conversions. Connect again to refresh.

Where do exchange rates come from?

Rates are fetched from the Frankfurter public API. Timestamps in the app show when data was last updated.

How do I delete my account?

In the app, open Settings and use the delete-account flow if available. Firebase-backed accounts follow the in-app steps shown there.

Contact us

Cannot find an answer? Email the team and we will get back to you.